Objective:

Manage management of non-telco O&M of Warid network through vendor management and audits performed on sites ensuring a smooth operation of the Warid network.

Main Responsibilities:

• Take complete and end-to-end ownership for non-telco O&M of Warid network ensuring availability of Warid network as per defined KPIs at all times (Network availability as per defined KPIs for all P1, P2 and P3 sites.
• Manage all operational support tasks, directly or indirectly through vendors, including but not limited to fueling, site security, genset and A/C O&M, general site upkeep for all BTS and MSCs.
• Develop and implement SOPs with all vendors and internally with all engineering and non-engineering team stake holders for effective O&M of all sites
• Develop and implement SOPs externally with Engineering Solutions team so as to have feedback on various O&M activities and internally have an effective check and balance system for all activities under O&M domain.
• Ensure measures for cost control and cost reduction in different areas of Operations Support services - O&M thus achieve the reduction in OPEX costs for the network.
• Ensuring a good reporting mechanism for regular progress/ feedback to all relevant stakeholders. To follow up progress on various on-going tasks with vendor management and internally report regular progress.

Output/Deliverables:

• Ensure network availability through regular O&M of sites as per defined KPIs
• Ensure smooth running of sites with effective liaison with SIA and CP/fuel team Bring in the measures for checking Commercial Power/ Fuel Pilferage and theft at the lowest acceptable levels

Communication Skills
Proactive Approach
Vendor Management
Team Player
Analytical Skills
Negotiation Skills